Broadband complaints go unresolved | Latest technology and web news | Web User

Mon, 5 Oct 2009

More than half of complaints lodged by customers with their ISPs go unresolved, according to research.

Fifty-four per cent of complaints lodged by customers with their ISPs go unresolved, according to research.

A survey of 4,000 broadband customers by BroadbandChoices.co.uk found that many customers didn’t even bother to complain to their ISP when they encountered problems because they thought it wouldn’t make any difference.

via Broadband complaints go unresolved | Latest technology and web news | Web User.